What should I do in the case of address change? Who should I intimate?
You can intimate the branch, which you normally deal with. You can also email us at [email protected].
What papers do I have to collect on termination?
The termination letter.
The no-objection letter addressed to the RTO.
Insurance endorsement cancellation letter
What should I do when my contract tenure gets over?
On payment of the last instalment and any other dues as per the agreement, the termination papers including the RTO related papers would be issued and delivered to your address.
What is the procedure in case I wish to foreclose my account?
To foreclose your loan, you must visit your nearby branch to put in a request. Upon your specific request, we will present the settlement amount (while will include a foreclosure fee) and once you’ve paid the same, the necessary termination papers will be issued.
Will you always require a guarantee?
Not always; the requirement is dependent on the customer’s financials, which need to meet our credit criteria.
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