Worried About Risks?

A health insurance policy is a protective cover and an assurance that provides financial help in case of any medical emergency.

Health Insurance can help you as below:

• Covers medical expenses before, during, and after hospital stays.
• Reimburses treatments, hospital, and surgical bills, and other expenses.
• Gives an option of cashless claims through a large network of hospitals.

These are typically covered in health Insurance:

Hospitalisation expenses
Covers serious injuries that need overnight stays.

Organ donor expenses
Covers up to a set amount for organ transplants.

Pre-existing diseases
Plans that cover after a 2 to 4-year waiting period.

Pre- and post-hospitalisation
Plans that cover for a specific number of days.

Ambulance charges
Covers up to a certain limit for hospital transportation.

Room rent
Plans that cover up to a set sub-limit.

Health check-ups
Top plans that include annual check-ups.

Maternity and newborn expenses
Plans that cover delivery costs, and in some cases even pre- and post-natal care is included.

Daycare treatments
Covers treatments that require less than 24 hours.

Home treatment
Covers doctor-prescribed home care in case hospitalization isn't easily available.

Following are not covered in health Insurance:

Self-inflicted injuries
Plans that exclude injuries caused intentionally by the insured.

Dental treatment
Plans that do not cover preventive or cosmetic dental care.

Substance abuse
Plans that don’t include treatment for drug/alcohol or any other intoxicant abuse.

Infertility
Plans that do not cover treatment for infertility.

Cosmetic surgery
Plans that do not cover costs for cosmetic procedures.

Dangerous sports
Plans that exclude injuries from risky sports.

HIV/AIDS
Plans that do not cover treatment costs for HIV/AIDS.

Nuclear weapons
Plans that do not cover costs from nuclear weapon injuries.

Experimental treatments
Plans only cover the standard allopathic and AYUSH treatments.

Waiting period:
Be aware of waiting periods for coverage of a particular ailment.

Uncovered illness:
Ensure that the ailment or treatment is covered in your policy.

Fraudulent claim:
Avoid fake claims.

Buy health insurance not only for parents but for in-laws is possible. Just be aware of their pre-existing conditions, if any, for the policy proposal purpose.

Yes, almost all insurers allow adding a spouse in case of marriage or a child born during the policy period.

One must buy health insurance as young as possible. Here’s why:

• Buy policy since policyholder are fit and fine
• Complete the waiting periods at a young age
• The premiums are very less

Yes, all the above can be included in one health insurance policy. In-laws can also be included in place of parents. However, considering the age of parents and their pre-existing health conditions, they should take one policy for them and a separate one for themselves, spouse, and children to get the best premium options.

A regular health insurance policy covers in-patient hospitalisation expenses, which include room rent, doctor fees, diagnostic tests, and medicines. It also pays for any expenses towards doctor consultations, diagnostic tests, etc. which are undertaken pre- and post-hospitalization.

• Initial waiting period - Usually 30 days from the start date of the policy. Only claims related to accidents are admissible in the first 30 days.
• Specific disease waiting period - Usually 2 years from the start date of the policy. Claims related to slow-growing diseases (ex. Hernia, cataract etc,) are paid only after continuing the policy for 2 years.
• Pre-existing disease waiting period - Usually 4 years from the start date of the policy. Claims related to any pre-existing condition such as heart disease/diabetes etc. are paid only after 4 years of continuing with the policy

Critical illness plans pay a lump sum amount on detection of a major critical illness, such as Cancer, First Heart Attack. They cover for loss of income, whereas a regular plan pays for hospitalization costs.

A general list of exclusions from a health insurance policy is as follows:

Infertility

• Injuries/illnesses that result from illegal activities
• Injuries suffered as a result of engaging in adventure sports

Addiction treatments

• Dental treatments (unless the dental injury results from an accident)
• Genetic disease/Congenital conditions

Cosmetic treatments

• Treatment for self-harm

Alternative therapies

• Some health insurers may provide coverage for the above exclusions basis their plans and additional benefits (riders) as the list varies from insurer to insurer.

Policy copy is issued instantly in case there are no adverse medical conditions to declare. In case any medical conditions are declared, it takes 3-4 days, after the submission of past medical records.

Yes. Insurance companies reward the customers with a 'No Claim Bonus' for not making any claim. This means the coverage increases at no extra cost. This can vary from 10% to 50% depending on the plan.

Yes. It’s highly recommended to disclose all past and current health conditions or any lifestyle habits such as smoking or drinking at the time of purchasing the policy. This ensures smooth claims processing.

An insurer can decline a claim due to the following reasons:

• Non-disclosure: if a person did not completely disclose any past or present medical condition or lifestyle habit, such as smoking or drinking
• Claim Made in Waiting period: The person files a claim even though the waiting period is not over for the particular disease
• Policy in Grace Period: If a person hasn’t renewed the policy before the expiry date, the policy enters a grace period, where the insurer isn’t liable to pay claims

Insured can use up to the Sum Insured in a policy year. However, few policies provide the benefit of Automatic Restoration of Sum Insured. This means if sum insured is exhausted, the insurance company will restore the sum insured at no extra cost. Lot of insurance companies now provide Unlimited Auto Restoration of Sum Insured.

Yes, individuals can have health insurance from multiple insurance providers. At the time of claim, they can choose to pay from one policy or multiple policies.

Mahindra Arogya Suraksha (Group Health Insurance) is tailor-made insurance plans designed for the loan customers of Mahindra & Mahindra Financial Services Ltd. (MMFSL).

MAS product ensures that at the time of unforeseen & unavoidable hospitalization, customers can afford quality medical care without falling back on their hard-earned savings.

• Non-disclosure of pre-existing medical conditions – If the customer is suffering from any pre-existing disease at the time of taking MAS cover & if it is proved from the documents submitted for claims processing or through investigation report then the claim will be rejected by the Insurance Company
• Permanent exclusion clause - like Alcoholism & drug abuse, Maternity related, suicide
• Hospitalization in blacklisted hospital
• Fraudulent claims
• Less than 24 hrs hospitalsation

Health cover

Care Health & Niva Bupa Health Insurance

• Permanent exclusion clause – like Alcoholism & drug abuse, Maternity related, suicide
• Hospitalization in blacklisted hospital
• Non-disclosure of pre-existing medical conditions

Mahindra Loan Suraksha (Group Credit Term Life Insurance) is tailor-made insurance plans designed for the loan customers of Mahindra & Mahindra Financial Services Ltd. (MMFSL).

In case of unfortunate death of the customer, MLS protects the customers’ family from the burden of repayment of loan (Future Principal Loan Amount).

• Non-disclosure of pre-existing medical conditions - If the customer is suffering from any pre-existing disease at the time of taking MLS cover & if it is proved from the documents submitted for claims processing or through investigation report then the claim will be rejected by the Insurance Company
• Suicide Clause - Any claim arising under this policy, as a result of a member committing suicide within one year of commencement of his /her cover, will be disallowed. Suicide is covered after one year.
• No Claim / Fraud Claims - like Age discrepancy (age above product limit), Fake death certificate etc

The Nominee should be given all the information regarding the MLS Policy taken by the deceased customer. The Mandatory documents required for Claim processing should be explained and procured from the Nominee/family.

Mandatory Claim documents check list for MLS Death Claim:

• Claim Application Form - Filled and Signed by Nominee & MMFSL Branch
• Credit Account Statement - Filled and Signed by MMFSL Branch for Max Life only
• Customer KYC documents collected at the time of loan stage

Cause of death documents:

Natural Death claims, death happened at Home:

• Nominee Declaration (affidavit) with complete details of circumstances of death
• Letter from Gram Panchayat with complete details of circumstances of death

Natural Death claims, death happened at Hospital:

• Cause of death certificate / Doctor Certificate & Hospital papers

Accidental / Suicide Death Claims:

• Attested Copy of FIR /Police inquest/ Crime diary and Post - Mortem Report (P.M. Report)
• Death Certificate (Clear Copy)
• Completely filled DOGH Form
• Nominee KYC - Pan Card, Aadhar Card / Form 60 (If incase PAN is not available)
• Nominee bank detail - Cancelled Cheque & Bank Passbook Copy
• Additional documents required by Max Life - Loan Application Form & Income Proof document of the customer

Yes, the Insurance Company has recommended to upload the Claim documents only in the PDF Format.

• The MLS Claim documents should be uploaded in the Online Portal made available by Kotak Life Insurance known as Express Claims Portal (Documents upload done by branch)
• Link : - https://claims.kotaklifeinsurance.com
• for Max Life Insurance, currently, creation of login IDs for branch team members are under development. Hence, all Max Life Insurance death claims are routed through Central Claims team at Head Office. (maker is Branch Head & checker is the Central Head Office Claims team)

No, MLS Claim should be Intimated after all documents received

Yes, all the documents mentioned in the Checklists are mandatory to be uploaded in the Express Claims Portal

The Insurance company will settle the claims in 15 days, if there are no requirements and the claim is clear (Non Investigation Cases).

If the case is send for Investigation, the Investigator will do a thorough investigation by visiting the deceased customer’s family or the Hospital if the customer was hospitalised for any ailments and procure documents from family and hospital. The Insurance company takes 45 days to investigate the case.

Life cover against loan amount

Kotak Life and Max Life Insurance

18 to 64 Years for Kotak & 18 to 65 Years for Max Life

Cause of death certificate / Doctor Certificate & Hospital papers

A motor insurance claim is a request made by a policyholder to their insurance company to receive financial compensation for damages or losses incurred due to an accident, theft, or any other covered peril.

In India, motor insurance claims can be broadly categorized into two types: own damage claims (for damage to your vehicle) and third-party claims (for damage or injury to others).

To report a claim, you should immediately contact your insurance company or agent and provide all the necessary details regarding the incident.

Required documents include the claim form, a copy of the policy, a copy of your driver's license, an FIR report (if applicable), and any other documents related to the incident.

At the accident site, ensure the safety of all parties involved and gather essential information like vehicle details, and contact information of witnesses, and take photographs if possible.

Most insurance companies have a network of authorized repair shops. Using these may offer additional benefits, but you can also choose your preferred repair shop.

The claim processing time can vary depending on the complexity of the claim, but insurance companies usually aim to settle claims within 7 working days after submission of the final Invoice.

NCB is a discount on your premium for not making a claim. It's unaffected by a claim for third-party damage, but for own-damage claims, it may be reduced or reset.

A deductible is the amount you must pay from your pocket when making a claim. It is deducted from the claim amount. Add-on products will help in lowering your claim deductibles.

Yes, you can transfer your NCB when switching insurance providers, provided you do so within 90 days of policy expiry.

In the case of a third-party claim, you should report the incident to your insurer, who will then handle the claim process on your behalf.

Damage caused by natural disasters can be covered under a comprehensive motor insurance policy, subject to policy terms and conditions.

The claim amount is determined based on the repair cost estimation, deductibles, and depreciation as per the policy terms.

A cashless claim settlement allows you to get your vehicle repaired at a network garage without paying upfront, as the insurance company settles the bill directly with the garage.

Yes, you can make a claim for a stolen vehicle, provided you have comprehensive coverage and have filed an FIR report with the police and intimate the claim to the insurance company immediately.

Yes, if you have personal accident cover, you can make a claim for partial and permanent disability/Death loss suffered in a motor accident.

In case of disputes, you can approach your intermediary and insurance Ombudsman or file a case in a consumer court for resolution.

If you are a victim of a hit-and-run accident, you should immediately inform the police and your insurance company.

Most policies have no limit on the number of claims, but frequent claims may affect your NCB and premium. Add-on products will be subject to varying caps based on the specific product.

You can track the status of your claim by contacting your Intermediary or insurance company. You can also use the online portal, if available.

Motor Insurance is a vehicle insurance policy for vehicles like Cars, Bikes, Scooters, Trucks, Taxis, Buses, etc. As per Motor Vehicles Act, 1988, Motor insurance is mandatory. This policy provides financial protection against physical damage or theft or third-party liabilities or other kinds of damages that could arise from an accident or incident.

Motor insurance can be classified into the following categories based on the type of vehicle and its usage. The terms & conditions and premium may vary accordingly.

Private Car Insurance Policy

This is a type of motor insurance policy that covers a car used for private or personal use. The policy provides financial coverage against fire, theft, natural calamities, accident, riots, etc. and also covers personal accident & Third-party liability.

Two-Wheeler Insurance Policy

This insurance policy covers two-wheelers like a scooter, bike and other two wheelers. The policy provides financial coverage against fire, theft, natural calamities, accident, riots, etc. and also covers personal accident & Third-party liability.

Commercial Vehicle Insurance

The Commercial Vehicle Insurance is coverage for vehicles that are used for commercial purposes and not for private or personal use. This includes but is not limited to trucks, buses, heavy commercial vehicles, light commercial vehicles, multi-utility vehicles, agricultural vehicles, taxis, ambulances and auto-rickshaws. The policy provides financial coverage against fire, theft, natural calamities, accident, riots, etc. and also covers personal accident & Third-party liability.

Third-party liability insurance

Called as Liability Only Policy or earlier called as Act Only Liability Policy. This type of insurance policy is mandated by law for all motor vehicles plying on the roads. This insurance provides cover to third-party liability for damages to property of third party as well as for bodily injuries or death of persons.Third-party liability insurance only covers minimal risks as required and is compulsory as per law and it does not protect the policyholder from damage or theft of the insured vehicle.

Comprehensive motor insurance
It is often referred to as a package policy, as it includes third-party liability cover and the expenses incurred by the policyholder in the event of damage or theft of the insured vehicle. The comprehensive insurance policy can be enhanced through add-on covers that offer extended benefits

Standalone Own Damage insurance
It provides protection in the event of damage, accident or theft of the insured vehicle. It does not provide cover to third-party liability for damages to property of third party as well as for bodily injuries. The insurance policy can be enhanced through add-on covers that offer extended benefits.

Zero Depreciation
It is also referred as nil depreciation cover or bumper to bumper policy. It offers full claim on the value of parts replaced due to accident without any deduction for depreciation.

Engine Protection Cover
It will cover the consequential damage to the internal parts of the engine arising out of water ingression or out of leakage of lubricating oil due to an accident.

Roadside Assistance
The roadside assistance add-on provides assistance in case the vehicle breaks down in transit. The add-on provides the necessary assistance, be it repairs like battery breakdown, minor repairs, flat tyre, towing the vehicle to a service station, and others.

Consumable Cover
Components that are used in a vehicle such as nuts and bolts, screen washers, engine oil, etc. are collectively referred to as consumables. The insurance company does not bear the cost of these components at the time of a claim, with this add-on cover customer will receive coverage for consumables.

Return to Invoice Cove
In case of a Total Loss / Constructive Total Loss or Theft it covers the gap between the Insured Declared Value and the Invoice Value for purchasing a new vehicle of same make & model along with the registration and other applicable taxes.

Tyre Protect Cover
This cover provides financial protection for repair or replacement of the tyres. In case of any accidental damage, cuts or loss to the tyres.

As per Motor Vehicles Act, 1988, Motor insurance is mandatory. Further, it protects the owner of the vehicle against damages to the vehicle and also pays for any liabilities owed by the vehicle owner as per law

As mandate by Motor Vehicle Act, 1988. Third Party insurance is compulsory for any vehicle on Indian roads. However, it is advisable to purchase a comprehensive cover.

The benefits of purchasing a motor insurance policy are as follows:

1. Damage or loss to the insured vehicle
The damages to the vehicle due to the following perils are usually covered under Own Damage (OD) section of the Motor Insurance policy:

• Fire, Explosion, Self- Ignition, Lightning
• Burglary/Housebreaking/Theft
• Riot & Strike
• Earthquake
• Flood, storm, cyclone, hurricane, tempest, inundation, hailstorm, frost
• Accidental external means
• Malicious Act
• While in Transit by Rail / Road, Inland waterways, Lift, Elevator or Air
• Land slide / Rock slide

2. Third Party Liability
This insurance provides cover to third-party liability for damages to property of third party as well as for bodily injuries or death of persons.

3. No Claim Bonus
Customer is eligible for this benefit for every claim-free year. Additional discount as per Indian Motor Tariff is offered on renewals.

4. Personal Accident Cover
It provides protection against permanent total disability and death due to an accident.

5. Legal Protection
As it is mandated by law, not having motor insurance is a violation of traffic laws and is a punishable offence. Therefore, it is important to have a motor insurance policy.

IDV is Insured's Declared Value and is estimated on the basis of the manufacturer's listed selling Price of the model and Variant of the vehicle (and additional accessories) at the commencement of the car insurance policy after adjusting on depreciation for every year. If the car is stolen or totally damaged and beyond repairs in an accident, the claim amount payable is determined on the basis of the IDV. Hence it's very important that the car is insured for correct IDV. IDV = Ex-Showroom price plus sales tax minus depreciation, registration and insurance.

IMT 23 is for commercial vehicles. Owing to the distances and wear-and-tear a commercial vehicle faces compared to a private vehicle, coverage for lamps, tubes, tyres and bumpers is generally excluded from the normal insurance policies. However, if one opts for IMT 23, these excluded parts will cover 50%.

Section 64-VB means payment of premium before commencement of cover; this is as per the Indian Insurance Act 1938.

Claim process for Accidental Loss

1. At the time of unforeseen event raised with customer, first and foremost intimate the insurance company about the accident on their toll free no/ email at earliest.
2. Customer has to submit claim form along with requisite documents to the insurance company and take the vehicle to the workshop and get estimate of the damaged vehicle (If the vehicle is not in drivable condition, the vehicle needs to be towed to avoid any consequential damages*)
3. The insurance company will appoint surveyor to assess the damages, the surveyor will assess the loss and give work order to workshop and based on surveyors approval customer can get the car repaired
4. After work completion customer has to give final invoice and other require documents to surveyor, who in turn will send it to insurance company along with surveyors report
5. If all documents are in place, the insurance company provide a delivery order (DO) in case of cashless and customer can take his vehicle after paying his share of expenses to the workshop as per terms and conditions of the policy.
6. In case of reimbursement customer can make the full payment to the workshop and take the vehicle and the amount will be reimbursed in his account basis the terms and conditions of the policy.

List of documents customer should keep ready while making a claim.

For Accident Damages:

1. Proof of Insurance - Policy / Cover Note copy
2. Copy of Registration Book, Tax Receipt (Original required for verification)
3. Copy of Motor Driving License (with original) of the person driving the vehicle at the material time
4. Permit (In case commercial vehicle)
5. Fitness (In case commercial vehicle)
6. Police Panchanama / FIR (In case of third-party property damage/ death / body injury)
7. Estimate for repairer, where the vehicle is to be repaired
8. Repair bills and payment receipts after the job is completed
9. KYC Documents (Like- ID Proof, Address Proof, Pan Card, Etc)
   In the case that the car insurance claim is to be paid to repairer submit the following along with the documents mentioned above:
10. Claims Discharge Cum Satisfaction Voucher signed across a Revenue stamp in this format.

For Total Loss:

Pre-Approval Documents

1. Proof of Insurance - Policy / Cover Note copy
2. Copy of Registration Book, Tax Receipt (Original required for verification)
3. Copy of Motor Driving License (with original) of the person driving the vehicle at the material time
4. Permit (In case commercial vehicle)
5. Fitness (In case commercial vehicle)
6. Police Panchanama / FIR (In case of third-party property damage/ death / body injury)
7. Estimate for repairer, where the vehicle is to be repaired
8. Loan account statement
9. KYC Documents of Customer (Like- ID Proof, Address Proof, Pan Card, Etc)
10. Fire brigade report (only In case of Fire Loss) Post Approval Documents/ On Admission of Liability
11. Original Registration Book (If vehicle salvage settled with registration)/ Cancelled registration (If vehicle salvage settled without registration)
12. Original Permit (In case commercial Vehicle)
13. Original Fitness (In case commercial Vehicle)
14. All the sets of keys/service booklets/Warranty card
15. NOC of the Financer if claim is to be settled in insured's favor
16. Form 28, 29 and 30 signed by the insured
17. Form 35 signed by the Financer, as the case may be, (undated and blank), on admission of liability of insurers.

A vehicle will be considered to be a CTL, where aggregate cost of retrieval and/or repair of the vehicle, subject to terms & conditions of the policy exceed 75% of the Insured Declared Value (IDV).

1. In case of total theft, customer have to file a police complaint immediately in writing (Or dial 100 for police assistance) and inform to insurance company on their respective toll free number and register a claim
2. Once the claim registered, the customer support executive provides a claim reference number
3. Insurance company registers the claim and appoint an investigator to ascertain the loss
4. Investigator collect documents and statements form customer
5. Investigator submit his detail report and findings to insurance company
6. After 90 days the final report issued by police authority, customer have to submit final court approved report to the insurance company
7. Insurance company verify claim file and confirm the admissibility of claim and ask to submit final documents like Indemnity & Subrogation Letter on bond paper, RC book ownership change in the name of Insurance Company, Original Set of Keys, etc.
8. Once the formalities completed insurance company will disburse the claim
9. Customer receives the claim payment

The following listed documents require to process total theft claim

Pre-Approval Documents

1. Original Certificate/Policy Document
2. Original Registration Book, with Theft endorsement from concerned RTO, and tax payment receipt
3. All the sets of keys/service booklets/Warranty card
4. Police Panchanama / FIR and final investigation report/CAFR report
5. Acknowledged copy of letter address to RTO intimating theft and making vehicle "NON-USE"
6. KYC Documents of Customer (Like- ID Proof, Address Proof, Pan Card, Etc) Post Approval Documents/ On Admission of Liability
7. Form 28, 29 and 30 signed by the insured
8. Form 35 signed by the Financer, as the case may be, (undated and blank), on admission of liability of insurers.
9. Letter of subrogation
10. Consent towards agreed claim settlement value from you and Financer
11. NOC of the Financer if claim is to be settled in insured's favor.
12. Claim Discharge Voucher signed across a Revenue Stamp

Claim Process for Third Party Claim

1. The procedure of claiming third party insurance starts with registering an FIR in a nearby police station followed by collection of charge sheet.
2. After that Motor Accident Claims Tribunal, a special court, registers a case, one can register a claim for injury, death or property damage, with the tribunal with jurisdiction over the area where the insured or defendant resides. However there is no limit for claiming on liability for injury or death, on can avail the cover for third-party property damage up to Rs. 7.5 Lakh
3. On receipt of legal notice to insured asking for a claim, do not communicate with the party before informing insurance company. Also remember not to make any financial commitments out of court settlement before speaking to insurer first.
4. Submit a copy of the notice with insurance company
5. Customer has to submit copies of RC book of the vehicle, Driving License, and the FIR.
6. The insurance company will verify the documents and assess the accident and if found satisfactory, customer will get a lawyer appointed by them
7. If court directs insured to pay the damages to the third party thereafter, the insurance company will directly pay the dues to the third party

Standard offering is 2 claims in a annual policy. However there is provision for higher number of claims on payment of additional premium.

All rubber, nylon, plastic parts, tyres, tubes and batteries, fibre glass, glass & all other part are covered

Cover is available for 5 years of vehicle age. It can be extended for 6th & 7th year if renewal is with NCB.

No. if IMT23 cover is taken along with depreciation then 75% settlement is allowed.

• No for Private car.
• For TW deductibles of Rs. 250, Rs. 350 & Rs. 450 is applicable with no deductible option
• For CV – 5% of claim amount subject to minimum of Rs.1500

A claim where replacement of any part is not involved and no depreciation is deducted under own damage claim, will not be considered as claim under this cover. Claim is applicable only in case of authorized garage only.

No

Unlimited

Parts other than Internal parts of engine, Gear Box, Transmission or differential Assembly are not covered.

Yes, please refer policy wording

Yes, please refer policy wording

This add on cover is available up to 7 years of vehicle age

Option available with & without deductible. Deductible of 5% of claim in case of repair and 10% in case of replacement.

Ageing, depreciation, Normal wear & tear is not covered

Unlimited

Any consumable not associated with admissible own damage claim of the policy

Vehicle is covered upto 7 year of vehicle age

No

Any consumable not associated with admissible Own Damage claim under section Own Damage section of the policy is not covered.

This service can be availed for maximum of 4 times during one policy year

Assistant will be provided in case of electrical or Mechanical breakdown.

Customer can call on Tata AIG toll free helpline number 1800 266 7780

Available on package policy irrespective of vehicle age

Cover is part of Gold bundle

Not applicable

Maximum of 4 replacement are allowed during one policy year

Yes, if addon opted

Cover allowed on replacement basis hence no depreciation applicable

Will be applicable to all manufacturers vehicles

This cover will be given upto 5 years of vehicle age

No

Any loss or damage within first 15 days of inception of the policy will not be covered.

No Limit

Limit per day is as follows:

1. Mini - Rs.600
2. Compact/Midsize - Rs. 800
3. MPV SUV Rs - 1000
4. High end - Rs.2000

Such expenses are not covered

10 days in case of Partial loss & 15 days in case of theft/Total loss.

This cover can be given up to 7 years of vehicle age

If time required to repair the vehicle is 3 or less than 3 days, will not be covered

Covers financial shortfall between vehicle IDV & invoice value of vehicle in case of Total loss/total theft or constructive total loss. Vehicle Invoice or current invoice in case if same make model is available, whichever is less.

First time Registration charges are covered. Insurance cost is not covered.

This add on is covered up to 3 years of vehicle age

In the event that you have to make a claim, you risk losing your NCB. With this additional car insurance cover, you can make a claim or against your car insurance policy within a policy year without having it affect, your NCB.

Hence, Your No claim Bonus (NCB) does not get exhausted even after a claim in the current car insurance period, at the time of policy renewal; we will offer you the same expiring no claim bonus. The number of claims will depend on your specific car insurance plan.

We shall cover the cost of key replacement in case they are lost/stolen or if your car has been broken into. This will include the labour cost for replacing the locks

We’ll help you pay for an overnight stay in a hotel or help look after the charges you would have to pay to travel back home or to the closest city you’re travelling to. You won’t have to worry about being stranded in the middle of nowhere.

We will pay for the loss or damage to you and your family member's personal belongings such as clothes and other items that are more likely to be worn, used or carried and includes audio/Video tapes, CDs. Can not include money, jewellery, bank related items like debit cards, cheques etc. A more detailed list is available in the policy document. Please note the belonging should be present in car during the time of damage to the car.

We will arrange for the Courtesy/Hire car to reduce your inconvenience if insured Vehicle is damaged by a covered peril mentioned in section 1 (Own damage) of the policy.

A Courtesy/Hire car is not intended to be an exact replacement of vehicle in terms of its size, segment, type, value or status.

Courtesy/Hire car will be made available within 24 hours of Vehicle reaching the garage or the time of intimation of claim to us, whichever is later excluding weekends/national holidays, provided time required for repair of vehicle is greater than 24 hrs or it is a claim for total loss/theft of entire vehicle.

Company will pay for the Courtesy/Hire car for a maximum period of 10 days in case of repair claim and 15 days in case of theft/total loss claim during the period of Insurance. In case of theft, if the vehicle is recovered earlier, then our liability to pay under this cover ends on the day police authority informs You to take delivery of the vehicle plus 2 days.

Courtesy/Hire car will be provided for 8 hrs or 80 Km per day whichever is less.

The terms and conditions of the Hire Car Company will apply.

You will be given a copy of the Hire Car Company’s terms and conditions when the hire car is delivered to you.

Entitlement of Courtesy/Hire car, in case of repair claim, will be for the duration Your vehicle is in garage for repair and shall end on the day garage intimates completion of repair and readiness of the Vehicle for delivery irrespective of claim settlement.