What should I do in the case of address change? Who should I intimate?
You can intimate the concerned branch, which you normally deal with. Otherwise, you can email us by clicking here.
What is the procedure in case I wish to foreclose my account?
Under the finance agreement, foreclosure is not contemplated. However, upon your specific request, we may advise the settlement amount to you and on remittance of the same, the necessary termination papers would be issued post loan closure.
Will you always require a guarantee?
Not always.
Will you give me a copy of the agreement duly filled in for my records?
Yes, a copy of the agreement will be provided to the applicant.
Do you insist that insurance has to be done only through your agent? Can I take responsibility for insurance on my own?
We do not insist on this, but please take care to arrange for comprehensive insurance and produce the policy copy with our endorsement in time. However, if you pay the premium along with monthly instalments, we can take care of your insurance needs.
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