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Mahindra Finance FAQs

  • Company information
  • Equity Shares information
  • Important information for the investors:
  • Transfer of Shares
  • Transmission of shares
  • Dematerialisation of shares
  • Nomination in case of shareholding
  • Loss of share certificates:
  • Change of Address
  • Payment of Dividend
  • Green Initiative
  • Miscellaneous
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What are the main lines of businesses of Mahindra & Mahindra Financial Services Ltd.?

MMFSL is one of the leading non-banking finance companies (“NBFCs”) with customers primarily in the rural and semi-urban markets of India. We are part of the Mahindra group, which is one of the largest business conglomerates in India. We are primarily engaged in providing financing for new and pre-owned auto and utility vehicles, tractors, cars and commercial vehicles. We also provide housing finance, personal loans, financing to small and medium enterprises, insurance broking and mutual fund distribution services.
Through its subsidiaries and JVs, the company has participated in the insurance broking business, housing finance business, wholesale inventory financing to the dealers and retail-financing to customers in the United States.

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Where can I obtain information on the company's subsidiaries and associate companies?

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What is the company's performance for the last financial year closing?

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Where can I obtain information periodically on the company's performance?

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What is the credit rating of the company?

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What is the address of the registered office of the company?

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What is the address of the corporate office of the company?

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What is the Corporate Identity Number of Mahindra & Mahindra Financial Services Limited?

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When does the company's financial year begin and end?

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How does the company interact with Investors? Are these interactions open to the general public?

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How does one contact the company?

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When did the company go public? Which year did it list its stock?

MMFSL was incorporated on 1st January, 1991 as a Public Limited company name Maxi Motors Financial Services Limited under the Companies Act, 1956. MMFSL shares were listed on the Bombay Stock Exchange (BSE) in 2006.

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Which are the exchanges where the company is listed?

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What is the company code in the exchanges where the company is listed?

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What is the history of bonus issues and stock split for the company in last 10 years?

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In which month is the Annual General Meeting (AGM) usually held?

The company’s AGM is usually held in the month of July every year.

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How often does the company organize Investor/Analyst days?

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Does the company have any trading window closure period?

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When is the dividend paid?

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I have purchased MMFSL shares, how do I get them registered in my name and how long will it take?

You will have to send the share certificates and the Share Transfer Deed ( Please refer Form SH-4) duly filled in, executed after payingStamp duty of Rs. 25 paise for every Rs. 100 or part thereof of the value of shares as per Notification No. SO 130(E), dated 28-01-2004 issued by the Ministry of Finance, Department of Revenue, New Delhi. Please note that copies of self attested pan cards and any document evidencing address proof ( either of ration card, passport, driving license etc.) of all the transferees as well as the transferor are mandatory for registration of transfers.

The shares, along with the Share Transfer Deed and copies of self attested pan cards along with the address proof will have to be sent to Karvy Fintech Private Limited at the following address:

Karvy Fintech Private Limited Unit : Mahindra & Mahindra Financial Services Limited


Karvy Selenium Tower B,
Plot 31-32, Gachibowli Financial District,
Nanakramguda,
Hyderabad - 500 032
Phone : + +91 040 6716 1518
Email : [email protected]

It takes 15 days to process the transfer. In case of rejection or any valid objection, intimation is sent to the shareholder within 15 days from the date of receipt of request for transfer. Once the shares are registered in your name, you will receive the original share certificates duly endorsed/transferred.

It is advisable to get your shares dematerialized through your Depository Participant. Electronic transactions do not attract any stamp duty, however each Depository Participant may levy a transaction charge. The rate should be confirmed with your depository participant beforehand. Please refer to the section pertaining to dematerialization of shares for more details.

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I would like to gift some shares to my children/relatives. How do I get them registered in their names? Does this involve stamp duty?

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Where should I send the shares for transfer? Can I hand them over at your Branch Office?

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What is the stamp duty on shares transfer? Where do I get these stamps?

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How do I ensure that the Transfer Deed is complete before sending it to the Company?

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I want to add another person as a joint-holder to my shareholding. What is the procedure that I should follow?

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I have purchased MMFSL shares long back but forgot to get them transferred in my favour. What is the procedure that I should follow now?

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Is submission of Permanent Account Number (PAN) mandatory for transfer/ transmission / transposition of shares in physical form?

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What should transferee (purchaser) do in case transfer form is returned with objections?

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In case of joint holdings, in the event of death of one shareholder, how do the surviving shareholders get the shares in their names?

The surviving shareholders are required to submit a request letter supported by a self attested copy of pan card of all surviving holders, an attested copy of the Death Certificate of the deceased shareholder and the relevant share certificates. It is advisable if the documents are accompanied by a duly executed Transmission Form.The form is available for download on the website. The form is available for download on the website.The request letter duly completed and signed by the survivors, as per the specimen signatures registered with Karvy so that the name of the deceased can be deleted from the Company's records as well as from the certificates.

Attestation on the death certificate should be done by a First Class Magistrate, Gazetted Officer and the Notary Public under his official seal stating full name, address, and registration no. (in case of notary public).

The Company, on receipt of the said documents, will delete the name of deceased shareholder from its records and return the share certificates to the applicant/registered holder with the necessary endorsement.

For securities held in electronic form, please contact your depository participant.

Note:As per SEBI Circular dated October 28, 2013, the timeline for processing the transmission requests by the DP for securities held in dematerialized form is 7 days and by the Company/R&TA for the securities held in physical form shall be 21 days, after receipt of the prescribed documents from the claimants/legal heirs.

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If a shareholder who held shares in his sole name dies without leaving a will, how can his legal heir/s (either husband/wife/son/daughter, etc.) get the shares transmitted in their names?

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If the deceased family member who held shares in his/her own name (single) leaves a Will, how do the legal heir/s get the shares transmitted in their names?

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A and B had shares in MMFSL. Both of them died. How do I get the shares transmitted in my name?

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I have already produced the attested/registered Will. Since getting it probated would take a long time and money, is it possible to avoid that procedure?

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The name of a joint holder was included only for convenience by the first holder. I am the only heir. Could you transfer the shares in my name as per the will/probate?

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What is Dematerialisation of shares and what are its benefits?

Dematerialisation (or Demat) signifies the conversion of a share certificate from its present physical form to electronic form for the same number of holdings.

It is a direct application of scope provided by the tremendous progress made in the area of Information Technology, whereby voluminous and cumbersome paper work involved in the scrip based system is eliminated.

It offers scope for paperless trading through state-of-the-art technology, whereby share transactions and transfers are processed electronically without involving any share certificate or transfer deed after the share certificates have been converted from physical to electronic form.

Demat attempts to avoid the time consuming and complex process of getting shares transferred in the name of buyers and also aims to shirk inherent problems of bad deliveries, delay in processing, fraudulent interception in postal transit, etc.

Dematerialisation of shares is optional and an investor can still hold shares in the physical form. However, he/she has to demat the shares if he/she wishes to sell the same through the Stock Exchanges. Similarly, if an investor purchases shares, he/she will get delivery of the shares in demat form.

The Depositories Act, 1996 has been enacted to regulate the matters related and incidental to the operation of Depositories and demat operations. Two Depositories are in operation - National Securities Depository Limited (NSDL) and Central Depository Services Limited (CDSL).

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How does the Depository System operate?

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How do I demat my shares?

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Once my shares are dematted, can I ever get them converted into physical shares?

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What are the charges to be paid to demat one's physical shares? Will it be paid by the Company or do I have to pay for it?

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I have purchased some shares in paper form. Can I directly give the share certificates to my Depository Participant for dematting them in my favour?

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Is it a fact that MMFSL shares are to be traded compulsorily in Demat Form? Do I have the option of holding them in physical form?

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How do I get my dividends on dematted shares? Will I get the Annual Report after I demat my shares? Will I be able to attend the AGM?

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What are the chances of any fraud/disputes in using a demat account? Whom should I approach in such cases?

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Can I pledge my shares in demat form to avail any funding/loan arrangement with my bankers?

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Why can't the Company take request for change of details recorded in the demat account?

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Can shares held jointly in physical form be dematerialised, if the sequence of names mentioned in certificate differs from sequence of names as per beneficiary account?

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What are the documents required for transposition-cum-deletion request?

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What is SMS alert facility?

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What is nomination facility and to whom is it more useful?

Section 72 of the Companies Act, 2013 provides the facility of nomination to shareholders. This facility is mainly useful for individuals holding shares in sole name. In the case of joint holding of shares by individuals, nomination will be effective only in the event of death of all joint holders.

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What rights are conferred on the nominee and how can he exercise the same?

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Who can appoint a nominee and who can be appointed as a nominee?

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How do I make a nomination with regard to my shareholding?

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Do I have to send my share certificates along with the nomination form?

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My shares are held in joint names. Are the joint holders nominees to the shares?

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Can a nomination once made be changed?

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Is nomination form required to be witnessed?

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What is the legal position of the nominee in case of death of the shareholders?

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What is the procedure for the nominee to get the shares in his name?

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I have shares in demat form. Can I send the nomination form to the Company for making a nomination with respect to my shareholding?

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I have lost/misplaced my share certificates, what are the steps that I should take to obtain duplicate share certificates?

Please inform our Registrar and Share Transfer Agent viz. Karvy Fintech Private Limited (‘Karvy’) about the loss of share certificates. It is advisable to lodge a complaint with the local Police Station. Kindly send Karvy an acknowledged copy of the Complaint/ FIR for advice on the further course of action.

Kindly state following:

  • Name of the Company in which you hold securities.
  • Your full name and address, in the records of the Company.
  • The distinctive number(s) of the certificate(s) that is/are missing.

If you do not know the number(s) of the missing certificate(s) please provide the number(s) of the certificates still in your possession. Please also state if the certificate(s) is/are lost or stolen. If the certificate(s) is/ are stolen, we will require the F.I.R as issued by the Police. You are requested to intimate the Company/RTA regarding the lost/stolen share certificates. We will send you the documents to be executed for issue of duplicate certificates.

We shall immediately mark a caution on your folio to prevent any further transfer of shares covered by the lost share certificates.

Upon receipt of intimation about loss of certificates.we will revert with the required formalities to be complied with for obtaining duplicate certificates.

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I have lost my share certificate with transfer deeds duly executed by me. How should I proceed to obtain duplicate share certificates?

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What action should I take if I retrieve the original share certificate, which I had reported to the Company to be lost?

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If there is a change in my address, what is the procedure to get it recorded with the Company?

A letter duly signed by the sole/joint holders stating the new address and all the Folio Nos. must be sent to Karvy. You must ensure that the signature of the first holder is as per the specimen signature recorded with Karvy.

A computerized acknowledgement will be sent to your new address confirming the updation of the change in our records.

In case you have dematerialized your holdings, please write to your DP immediately ensure that you receive a confirmation from them having noted your new address.

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Can there be multiple addresses for a single folio?

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If the shares are dematted, what is the procedure for change of address?

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I have not received my dividend. What action do I take?

You may write to Karvy furnishing the particulars of the dividend not received. Also quote your folio number/client ID particulars (in case of dematted shares). We will check our records and issue a duplicate dividend warrant if the dividend remains unpaid in the records of the Company.

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What is the procedure for obtaining a duplicate dividend warrant?

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Why do shareholders have to wait till the expiry of the validity period of the original warrant? Is it possible for you to issue stop payment instructions to the bank for the original warrant and issue a duplicate immediately?

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Can I claim old dividends relating to past years that I have not received?

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Where can the status of unclaimed dividend not transferred to IEPF account be verified?

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In order to protect against fraudulent encashment, I want to incorporate the details of my bank account in my dividend warrant. What is the procedure that I should follow?

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What is National Automated Clearing House (NACH)?

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How can I avail of the National Automated Clearing House Facility?

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Is the NACH facility available across the country?

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How does one get dividend on shares held in electronic form?

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How can I revalidate a dividend warrant?

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What happens to a dividend if not claimed within 7 years?

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When is the unclaimed/ unpaid amount transferred to the IEPF Fund?

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What will be the course of action where the Company declares dividend on the shares which have already been transferred to the fund?

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What is Green Initiative? Why should I register for the same?

Green Initiative is an effort of the Government of India which aims at reducing paper consumption thereby contributing to a greener environment.

Towards this end, the Ministry of Corporate Affairs vide its Circular Nos. 17/2011 dated 21.04.2011 and 18/2011 dated 29.04.2011 commenced the “Green Initiative in Corporate Governance” thereby allowing Companies to issue Annual Reports and other documents to the shareholders in electronic mode.

By registering for Green Initiative, every shareholder will get an opportunity to contribute to this noble cause for the benefit of our future generations. Moreover, there are other communication like Notice of Board Meeting, Quarterly Results, etc. which the Company sends periodically to those shareholders who have registered for E-Communication.

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How do I register for E-Communication?

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How does one get dividend on shares held in electronic form?

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How can I revalidate a dividend warrant?

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What happens to a dividend if not claimed within 7 years?

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When is the unclaimed/ unpaid amount transferred to the IEPF Fund?

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What will be the course of action where the Company declares dividend on the shares which have already been transferred to the fund?

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What is the procedure for registering change of name of shareholders?

Shareholders holding shares in physical form may request the Company’s R&TA viz. Karvy for effecting the change of name in the share certificate(s) and records of the Company. Original share certificate(s) along with the supporting documents such as Affidavit (for change of name in case of marital status)duly attested copies of marriage certificate, court order, etc. should be enclosed. Karvy, after verification, will effect the change of name and send the share certificate(s) in the new name of the shareholders. Shareholders holding shares in demat form, may contact the concerned DP.

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In the year 2013, the Company had sub-divided its shares from the face value of Rs. 10 each to Rs. 2 each. However, I still hold share certificates of Rs. 10 each. How do I exchange them with new share certificates of Rs. 2?

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We hold shares in joint names and would like to change the order of names.

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Why do I register my Permanent Account Number (PAN)?

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What are the provisions relating to Tax on Dividend and Sale of Shares?

संपर्कात रहाण्यासाठी

महिन्द्रा अँड महिन्द्रा फायनान्शियल सर्व्हिसेस लिमिटेड
चौथा मजला, महिन्द्रा टॉवर्स,
डॉ.जी.एम. भोसले मार्ग,
पी.के. कुर्णे चौक, वरळी,
मुंबई 400 018.

इमेल पत्ता: [email protected]

टोल फ्री क्रमांक:
1800 233 1234 (सोम – शनि, सकाळी 8 ते रात्री 8 पर्यंत)

व्हॉट्सअ‍ॅप नंबर: +91 7066331234

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