WhatsApp Service

Access a variety of services at your fingertips.

Loan Account Information

EMI Schedule

Apply For A Loan

Investment Solutions

Customer Service

Company Info

Loan EMI Payment

We are continuously expanding the Whatsapp Services for your convenience.

Introducing Loan EMI Payment on WhatsApp

Mahindra Finance has collaborated with National Payments Corporation of India’s (NPCI) Bharat Bill Payment system (BBPS) to launch ClickPay for its customers over our WhatsApp channel. ClickPay is a one-of-its-kind payment link that enables customers to make recurring MF vehicle loan EMI payments through Whatsapp. Our customers will be guided to click on a link over WhatsApp, once they click on the link, the customer’s UPI app available on their mobile phones will be invoked, and the billing information is readily displayed over the UPI app selected. Customers can review the displayed bill details and proceed to make the payment, without the need of typing any detail.

Benefits

Convenience for the customers to initiate Loan EMI payment
No input required from the customer and hence avoiding the manual mistake or error while entering the payment amount
Uses the existing BBPS framework and hence existing customer-biller benefits prevails such as real time posting, customer complain management, settlement guarantee etc.
Results in quicker transaction life cycle as it eliminates the requirement to fetch the bills details before initiating the payment

Steps for making payment

Step 1

Customer checks his loan details on MF Whatsapp channel

Step 2

Customer selects the option of “Pay your EMI” on whatsapp post that

Step 3

It will invoke the available payment apps (like Paytm, Phonepe, Gpay etc) on a customer’s handset.

Step 4

Customer selects an app and it will directly take the customer to the payment page of the app.

Step 5

Customer needs to authenticate the transaction through UPI, debit card, and net banking.

Step 6

The payment will show the successful transaction message and the customer will also receive the confirmation sms on registered mobile number.

Why should you use Mahindra Finance WhatsApp Banking?

Effortless EMI payments: Convenient customer care and payment management anywhere you are

Eliminate manual errors: No customer input needed, avoiding mistakes while entering payment amount.

Leverage BBPS framework: Utilize existing customer-biller benefits like real-time posting, complaint management, settlement guarantee, and more.

Frequently Asked Questions

Find the information you need quickly and easily with our comprehensive list of frequently asked questions.

Is servicing through Whatsapp Secure?

Yes, servicing on WhatsApp is safe. All our messages are secured with end to end encryption. Your account information is not shared with anyone. You do not need to enter any confidential information such as PIN or password on WhatsApp.

I want to apply for a Loan? Can I Apply on WhatsApp?

Yes, you can apply for any of our Loan Products on WhatsApp.

How to subscribe for WhatsApp services?

You can send us an SMS on this number +91706633123 or fill in your details in the above form and we will get in touch with you.

Are there any charges applicable for using WhatsApp services?

There are no service charges for using this service. However, charges will be applicable as per your data plan with the telecom service provider.

Service at your fingertips!

+91